Scott English

Web Developer
Rowlett, Texas
employment@thescottenglishshow.com

Professional Profile

  • An artful, creative, detail oriented, web developer with excellent problem-solving and critical thinking skills.
  • Proven ability to successfully manage projects from conception through launch, including establishing resource requirements, designing, developing, implementing, testing, deployment and maintenance.
  • Possesses extensive knowledge of web design and development.
  • Exhibits strong time management and organizational skills with demonstrated ability to manage multiple tasks and priorities.
  • Self starter adept at taking a leadership role and working both independently and as part of a team environment.

Skills

  • Expertise in the following programming languages and applications utilized on a daily basis performing web/email development, design and maintenance:
    • HTML
    • XHTML
    • Dreamweaver
  • Significant knowledge and experience with the following programming languages and applications:
    • Javascript
    • SQL
    • ASP
    • IIS
    • VBScript

Web Development Portfolio

Park Cities Prime: Site designed to promote the Dallas restaurant. Provided conceptual design, graphic design, HTML and Javascript coding.
Town North Bank: Web site designed for online portion of sales pitch to serve as the landing site for direct mail marketing campaign for Town North Bank Credit Cards. Provided conceptual design, photography, graphic design, asset acquisition, HTML and Javascript coding. Liaised with sales representatives to ensure the site met with the needs of client and sales pitch.
Rory Don Moore: Site designed to promote the release of debut music CD. Provided conceptual design, graphic design, asset acquisition, mp3 sampling, HTML coding.
Gulf Oil: Web site designed for online portion of sales pitch to serve as the landing site for direct mail marketing campaign for Gulf Oil Gas Cards. Provided conceptual design, photography, graphic design, asset acquisition, HTML and Javascript coding. Liaised with sales representatives to ensure the site met with the needs of client and sales pitch.
Valero: Web site designed for online portion of sales pitch to serve as the landing site for direct mail marketing campaign for Valero Gas Cards. Provided conceptual design, photography, graphic design, asset acquisition, HTML and Javascript coding. Liaised with sales representatives to ensure the site met with the needs of client and sales pitch.
Sweepstakes Clearinghouse $10 Million Giveaway: Designed as landing site for direct mail marketing campaign and to increase response to mail piece. Provided conceptual design, graphic design, animation, branding, HTML and Javascript coding. Provided in depth reporting to Marketing regarding site traffic to assist in evaluation of response rates.
SCHStore: Site designed to liquidate slow moving product. Developed email marketing campaign designed to drive traffic to site. Provided graphic design and configuration of third-party Volusion e-commerce product. Developed and deployed marketing email.
Sunset Ranch Longhorns (now offline): Site designed to showcase and sell long horn cattle. Provided conceptual design, graphic design, and HTML coding.
Union Workers Credit Services: Informational site with three primary goals: improve response rate for direct mail marketing campaign, capture customer prospect numbers from direct mail marketing, and perform well in search engines as a result of concerted SEO efforts. Provided conceptual design, graphic design, photography, asset acquisition, content development, HTML, Javascript, SQL database design, VBScript, and ASP coding. Significant SEO and marketing. Google Adwords and Yahoo! Sponsored Search.
Imoco: Site developed with extremely short turn around requirements as B2B landing site used by merchandising staff attending marketing conference. Client requested duplication and re-branding of an existing site with added product content. Provided content development, graphic design, HTML coding.
Discount Hound: Site developed as a public version of the USALink Company Store concept (below). Provided conceptual design, graphic design, HTML, Javascript and Swish coding. Integrated site with Ecometry backbend. Provided training and developed documentation on various processes for site operation. Inclusion in Froogle. Developed email marketing campaigns to promote site.
Credicorp: Primarily designed to capture prospect numbers from responders to direct mail marketing and to perform well in search engines. Redesigned public face of web site to be informative to prospective customers and increase SEO performance. Created several sub-sites tailored to variances in direct mail marketing tests.
Popolos: Site showcasing Dallas mediterranean restaurant. Created MS Access database for lunch and dinner specials which can be updated by staff. Interfaced online ordering with third-party faxing service that would fax customer delivery and pick-up orders to the restaurant. Development of email templates in MS Outlook for use by restaurant manager for promotional purposes. Regularly maintain content and provide content update for special occasions. HTML, Javascript, VBScript, Photography, training and process documentation.
ePuzzles: Entertainment site for children. Update content to existing site design by adding new javascript games and puzzles. Provide HTML coding.
Mardi Gras Run (now offline): Site promoting an annual charitable event benefiting Captain Hope's Kids. Provide content updates to existing site design, HTML coding.
USALink Office Supplies (now offline): E-commerce site marketed to businesses as a one stop source for office needs. Interfaced with third party reseller website. Client requested the use of a Flash template for a dynamic look with a quick turnaround. Customized, branded and added content to the Flash template. Provided HTML coding, graphic design, photography.
USALink Company Store (now offline): E-commerce site marketed to corporations for employees as an employment benefit. Corporate clients included American Airlines, Southwest Airlines, Boeing, Texas Instruments, Ericsson, Echostar, Perot Systems, and ACS. Provided conceptual design, graphic design, HTML, Javascript, VBScript, and interfacing with third-party Ecometry CGI backbend. Developed a functional scheme that dynamically branded the site with the corporate look and feel dependant on the employee whom logged in. Developed and deployed email marketing campaigns. Regular reporting of traffic, sales, and browsing habits. Acted as Subject Matter Expert for Ecometry backend, operated Credit Card charging processes, training, process documentation, technical support and troubleshooting.
USALink Company ISP Portal (now offline): Portal for a free ISP service. Provided graphic design, content acquisition, content development, maintenance of third party news services and banner advertising.
  • WackyLotto (now offline): Administration and maintenance of online lottery web site. Daily operation of drawings and liasing with auditors. Site updating. Training and process documentation. Deployment and maintenance of banner advertising.
    • SoloDirect (now offline): E-commerce site selling re-manufactured PCs and accessories. Site interfaced with third party backend and later migrated to a Yahoo! Store. Provided HTML coding, graphics design, maintenance of backend and content development.
    National Rebate Center (now offline): Developed as landing site for email marketing campaign. Developed various marketing emails. HTML, VBScript and graphic design.

    Work Experience

    Media Solutions Specialist

    3/2000 – Present, Allied Marketing Group, Inc., Dallas, Texas

    • Employee of the Quarter, and Employee of the Year, 2003.
    • Development, deployment and maintenance of web sites. User Interface design, HTML/javascript/VBscript coding, ASP, SQL, photography, and graphic art. Integration of database resources.
    • Search Engine Optimization/Marketing.
    • Develop and deploy email projects (including marketing pieces, shipment, and payment confirmations as well as email timed to coincide with mail marketing).
    • Develop mail marketing projects (including marketing pieces, account statements, pre-approval letters, postcards, and restaurant menus).
    • Liase with project participants ensuring functional, content, quality requirements and deadlines are achieved.
    • Management of Firewalls and DNS servers.
    • Management of 300+ domains.
    • Management of Microsoft Exchange server.
    • Product research, proposal development and implementation.
    • Process documentation and training.

    Technical Support Representative

    1/1999 - 3/2000, CompUSA, Dallas, Texas

    • Recognized as rendering consistently high levels of customer service and technical support within out-sourced call center environment serving Bell Atlantic’s ADSL technical support needs.
    • Received recommendation for placement on the Internal Quality Management team.
    • Assisted Bell Atlantic’s customers with the installation and troubleshooting of DSL ATU-R’s, configured authentication software, and resolved or appropriately escalated throughput, routing and connectivity issues.
    • Liaised with technical support areas within Bell Atlantic including switch technicians, field technicians and upper levels of technical support.

    Internet Specialist

    1/1997 - 1/1999, United Communications, Inc., Coos Bay, Oregon

    • Principal web developer. Furnished pre-sales support, coding, graphic design, implementation, and post-sales support including search engine registration, domain configuration, client training, site maintenance and upgrades.
    • Rendered pre- and post- sales support to Business Account Managers and Sales staff proposing networking and high capacity data line solutions (Dedicated 56k, ISDN and Frame Relay). Aided staff with technical support at business client meetings.
    • Installation, configuration, maintenance, and troubleshooting of networking hardware (including Cisco routers, Adtran CSU/DSU’s, Lucent Livingston Portmaster Communication Servers (PM2 & PM3), US Robotics modem banks and running CAT5 cabling), on and off site.
    • Technical Support for two ISP services, UCINET and IceInternet. Established, modified and deleted accounts. Configured client’s computers for Internet access. Troubleshooting of dial-up, email, FTP, web site and News issues.
    • Implemented web based Technical Support Escalation procedure, decreasing problem resolution times and increasing efficiency.

    Senior Sales Consultant

    1/1992 - 1/1997, Telstra Corporation, Brisbane, Queensland

    • Support of Sales and Account Managers ensuring projects met or surpassed client expectations.
    • Held position on the Change Management team tasked with restructuring of the Corporate and Government department to improve efficiency, quality and employee satisfaction.
    • Performed within the team tasked with the development of an Order Management/Tracking software system for the Corporate and Government department, which became known as CSATRAK and was deployed within Corporate and Government throughout the country.
    • Subject Matter Expert for the CSATRAK system. Aided in the rollout of the system. Furnished training to staff. Troubleshooting of issues and problems. Coached and supported staff in their usage of the system.

    Education

    Coos Bay Community College, Coos Bay, Oregon

    • Cisco Certified Network Associate

    University of Newcastle, Newcastle, NSW

    • Some Bachelor of Computer Science completed
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